Terms & Conditions


Welcome to the just.com.my website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site and all its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

“JUST Brands” means Just Essentials Sdn Bhd, a company incorporated in Malaysia under registration number 1159502-H and having its registered address at No.26, Jalan Teknologi 3/6C, Taman Sains Park 1, 47810 Kota Damansara, Selangor, Malaysia.

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes. By using the website, you are therefore agreeable to the T&C's of the Site.


1. Order Acceptance

Please note that there may be certain orders that JUST Brands is unable to accept and must cancel. JUST reserves the right, at our sole discretion, to refuse or cancel any order for any reason. By way of example, some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by JUST Brands credit and fraud avoidance department. JUST Brands may also require additional verification or information before accepting any order. JUST Brands may contact you if additional information is required to accept your order. If your order is cancelled after your credit card (or other payment account) has been charged, JUST Brands will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.


2. Price

The price of the Goods and/or Services shall be the price stated in JUST Brands’s website at the time which the Buyer makes its offer purchase to JUST Brands. The price excludes the cost of delivery charges, which the Buyer shall be liable to pay to JUST Brands in addition to the price.


3. Terms of Payment

3.1 The Buyer shall be entitled to make payment for the Goods pursuant to the various payment methods set out in JUST Brand’s website. The terms and conditions applicable to each type of payment, as contained in JUST Brands 's website, shall be applicable to the Contract.

3.2 In addition to any additional terms contained in JUST Brands ’s website, the following terms shall also apply to the following types of payment:

3.2.1 Credit Card

Credit Card payment option is available for all Buyers. JUST Brands accepts all Visa and MasterCards, both Credit and Debit, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information is protected by means of industry- leading encryption standards.
Please take note that additional charges may be incurred if you are using a non-Malaysian issues card due to Foreign Exchange.

3.2.2 Debit Cards

JUST Brands accepts all Malaysian Visa and MasterCard debit cards where subject to bank availability. All debit card numbers shall be protected by means of industry-leading encryption standards.


4. Returns and Cancellations

All returns, exchanges and cancellations by Buyers kindly notify JUST Brands within 10 days from the date of payment and Buyers may return the unused product (in original condition) for a prompt refund or exchange. Your refund will include the price of the product and is subject to any duties and taxes, shipping charges and other cost, if applicable.
In avoidance of any doubt, goods shall be return at the cost of the Buyer. Kindly note that JUST Brands may, at JUST Brands sole discretion choose to reject the return or refund without valid reason.


5. Shipping

Shipment of purchased products is only provided upon the request of the Buyer. Shipping charges does not include insurance.

Any dates quoted for delivery of the Goods are approximate only. The time for delivery or performance shall not be of the essence, and JUST Brands shall not be liable for any delay in delivery or performance howsoever caused.


6. No Reliance

While JUST Brands has endeavoured to ensure the accuracy of the information accessed via the Website, JUST Brands does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.

Results of JUST Brands product use for each individual may vary. JUST Brands products does not substitute medication.